Shipping policy
Shipping Policy
Thank you for shopping with Gather & Abide. We are a small Christian business, and we carefully prepare each order before it makes its way to your mailbox.
This policy explains how we process and ship your order, what to expect after purchasing, and what to do if there is an issue with your delivery.
Shipping Methods & Delivery Times
Delivery times are estimates and are not guaranteed. Once your order has been shipped, delivery times may be affected by postal delays, weather, holidays, or circumstances outside of our control.
Shipping Within Canada
Gather & Abide currently ships orders within Canada and the USA. If looking for international shipment, please email us with your request.
Address Accuracy
Please carefully review your shipping address before completing your order.
If you notice an error in your shipping address, please contact us as soon as possible at gather.abide.mail@gmail.com.
We will do our best to correct the address before your order ships. Once an order has shipped, we may be unable to make changes.
Gather & Abide is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Damaged, or Delayed Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at gather.abide.mail@gmail.com.
For damaged physical products, please see our Returns & Refund Policy for information about providing photographic proof and requesting a refund.
Monthly Faith Mail Subscriptions
For monthly subscriptions, each month's Faith Mail will be prepared and shipped separately according to the subscription schedule.
Your subscription will continue according to the plan selected at checkout.
6-month and 12-month subscriptions are prepaid plans and will include the number of monthly mailings stated in the product description.
Please make sure your mailing address remains current throughout your subscription period.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Cancellation requests may be made within 1 hour of placing your order. After that time, we may have begun preparing your order for shipment and may be unable to make changes.
Once an order has shipped, it cannot be cancelled or modified.
Questions?
We're happy to help.
Gather & Abide
gather.abide.mail@gmail.com