Refund policy

Last updated: October 16, 2026

Returns, Refunds & Cancellations

At Gather & Abide, our products are thoughtfully created and packaged with care. Because our products are primarily paper goods, printed materials, and digital downloads, all sales are final unless otherwise required by applicable law or stated below.

Physical Products

We do not accept returns or exchanges for physical products, including our faith mail, devotionals, cards, bookmarks, prints, and other paper goods.

Refunds are not available for a change of mind, accidental purchase, or if you simply no longer want the item.

Cancellations

You may request cancellation or removal of an item from your order within 1 hour of placing your order.

After this time, your order may have entered our preparation or fulfillment process and cannot be cancelled.

To request a cancellation, please contact us as soon as possible at gather.abide.mail@gmail.com.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your order arrives damaged, defective, or you received the wrong item, please contact us promptly after delivery at gather.abide.mail@gmail.com.

For items damaged during delivery, please provide clear photographic proof of the damage, including photographs of the product and packaging when possible.

If the damage is verified, we will issue a full refund for the damaged order to your original payment method.

Digital Downloads

Because digital products are delivered electronically and cannot be returned, all digital download purchases are final and non-refundable once the files have been delivered.

If you have trouble accessing, downloading, or opening a digital purchase, please contact us at gather.abide.mail@gmail.com, and we will do our best to help resolve the issue.

Exchanges

We do not offer exchanges on our physical paper goods or digital products.

Refunds

When a refund is approved, it will be issued to your original payment method unless otherwise stated.

Please allow your bank or payment provider additional time to process and post the refund after it has been issued.

Your Consumer Rights

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.